Back To Top Skip to main content

Welcome to Something Different

Terms and Conditions

Something Different Wholesale is strictly a trade only website and we do not sell to the public. In order to purchase with us you must be purchasing stock to resell and not for your personal use. We welcome customers who sell online as well as in retail shops. Click here to register for an account. Management reserves all rights. 

Registered address is - Something Different Wholesale Ltd, Upper Fforest Way, Enterprise Park, Swansea. SA6 8PJ. 

Company Registration Number: 05279035, VAT Registration Number: 728920513

Prices
Prices on our website are shown in Pound Sterling (£) or Euros (€) and are excluding VAT. To view prices you must register your details. All prices listed on the website are for one item unless otherwise stated. Something Different Wholesale reserves the right to amend or change any prices at any time without prior notice. Our Recommended Retail Prices (RRP) are shown on our website.

Products
Products are subject to availability. In the event of a product ordered being out of stock you will be notified and the item will be placed on a back order. Please note that you will only be charged for the items dispatched on your order. 

Minimum Order
We currently offer a no minimum order policy which means that our customers have the flexibility to purchase as few or as many items as they wish. Please note that there is a £5 surcharge for any order placed under £50 excluding VAT. Full details about our no minimum order policy can be found here.

Delivery Prices
Our delivery charges vary according to country and delivery option. For UK customers (Excluding Highlands, Islands & Northern Ireland), delivery is free if you spend £75 plus VAT. Please click here for full details of all our delivery options including international shipping information.

Payment methods
We accept all major credit cards and debit cards including Visa, Visa Debit, Delta, Mastercard and Maestro. We also accept Paypal. Unfortunately we do not accept American Express. Payments can be made online, over the telephone or via BACS.

Payment Terms
Please contact us directly to discuss any credit terms that have been agreed with your business.

Damages
In the unfortunate event that you may receive a damaged product, please email customercare@somethingdifferentwholesale.co.uk within 5 working days to report the item. Our Customer Care team will advise you of the process to follow. Please do not return any goods to Something Different Wholesale without agreed authorisation.

Privacy Policy
Please click here to read our Privacy Policy

Further Information
For further information please visit our FAQ page.

Promotions

From time to time we run promotions and offers. Below you can find our standard terms and conditions which apply to these promotions.

Promotions are only valid for the time periods outlined in the promotional messaging and orders placed outside of these time frames cannot be amended to include the promotion. Promotions cannot be used in conjunction with any other offer. The minimum spend for a promotion is always excluding VAT. Any times displayed in promotional messaging are either GMT or BST. Free gifts are only available whilst stocks last and will be added to orders upon dispatch. Something Different Wholesale reserves the right to amend or withdraw promotions at any time. 

£75 Carriage Paid Promotion

Minimum spend is £75 (exc VAT) to qualify for free UK mainland standard delivery. Carriage will be automatically calculated at the checkout. If you have a question about this promotion, please get in touch on our Live Chat service or call us on 01792 793 610.

£250 Carriage Paid Promotion

Minimum spend is £250 (exc VAT) to qualify for free standard delivery. This promotion applies to ROI, NI, Channel Islands, Scottish Highlands and Islands, Netherlands, Belgium, France, Luxembourg, Italy, Spain, Germany, Poland, Sweden, Mainland Greece, Denmark, Portugal, Latvia, Estonia, Slovenia, Slovakia, Romania and Bulgaria only. Carriage will be automatically calculated at the checkout. If you have a question about this promotion, please get in touch on our Live Chat service or call us on 01792 793 610.

10% Discount for New Customers

Valid from Monday 9th July 2018. Cannot be used in conjunction with any other offer and excludes sale items. No minimum spend required. Promotion valid for new customers first purchase only.