Terms and Conditions

Something Different Wholesale is strictly a trade only website and we do not sell to the public. In order to purchase with us you must be purchasing stock to resell and not for your personal use. We welcome customers who sell online as well as in retail shops. Click here to register for an account.

Registered address is - Something Different Wholesale Ltd, Upper Fforest Way, Enterprise Park, Swansea. SA6 8PJ. 

Company Registration Number: 05279035, VAT Registration Number: GB496513361, EORI Number: GB496513361000

Prices

Prices on our website are shown in Pound Sterling (£) or Euros (€) and are excluding VAT. To view prices you must register your details. All prices listed on the website are for one item unless otherwise stated. Something Different Wholesale reserves the right to amend or change any prices at any time without prior notice. Our Recommended Retail Prices (RRP) are shown on our website.

Products
Products are subject to availability. If there is a product on your order which is out of stock the product will be removed from your order and you will not be charged.  

Minimum Order
We currently offer a no minimum order policy for our customers in the UK, providing you with the flexibility to purchase as few or as many items as your business requires. We welcome retailers of all sizes.

Delivery Prices
Our delivery charges vary according to country and delivery option. Please click here for full details of all our delivery options including UK, EU and the rest of the world.

International Customers (outside the UK & EU): Please note that any customs duties, import taxes or handling fees are the buyer’s responsibility and are not included in our prices or shipping costs. For more information please visit our FAQs.

Payment Methods

We accept all major credit cards and debit cards including Visa, Visa Debit and Mastercard. We also accept Paypal, Klarna and Clearpay. All online payments are securely processed by Stripe, a leading global payment provider. Payments can be made online or over the phone. Your payment information is encrypted and never stored by us. 

We have partnered with Klarna, Clearpay and Billie to offer you even more ways to pay. For full terms and conditions on these payment options, please click the links below.

Klarna: https://www.klarna.com/uk/terms-and-conditions/

Clearpay: https://www.clearpay.co.uk/en-GB/terms-of-service

Billie: https://help.billie.io/buyer/

Payment Terms
Please contact us directly to discuss any credit terms that have been agreed with your business.

Payment Process
When an order is placed with Something Different Wholesale we take pre-authorisation from your credit or debit card (this is an authorisation from you to take funds from your card). No money is taken from the card at this stage and an order confirmation will be e-mailed to you.

When an order is ready to be dispatched we will send you an e-mail confirming the goods we are sending as well as the value. We will only take payment for the goods we are sending.

Damages
If your items have arrived but are damaged or there are items missing, please could you fill out the following form: Report A Damage

Our Customer Care team will advise you of the process to follow. Please do not return any goods to Something Different Wholesale without agreed authorisation.

Intellectual Property

All artwork, product designs, and creative content remain the exclusive property of Something Different Wholesale and are protected by copyright and design rights.

By purchasing from us, you are granted the right to resell our finished products only. You may not:

• Reproduce, copy, or otherwise use our designs to create new products.
• Commission or manufacture products that imitate, adapt, or are derived from our designs.
• Modify or alter our existing designs in any way.

Any unauthorised use of our intellectual property will be treated as an infringement of rights and may result in legal action. Written permission or a formal licensing agreement must be obtained from us before any such use.

Further Information
For further information please visit our FAQ page.

Promotions

From time to time we run promotions and offers. Below you can find our standard terms and conditions which apply to these promotions.

Promotions are only valid for the time periods outlined in the promotional messaging and orders placed outside of these time frames cannot be amended to include the promotion. Promotions cannot be used in conjunction with any other offer. The minimum spend for a promotion is always excluding VAT. Any times displayed in promotional messaging are either GMT or BST. Free gifts are only available whilst stocks last and will be added to orders upon dispatch.

Tarot cards, books, t-shirts and products already discounted in one of our promotional offers, Sale, Deal of the Week and Clearance are excluded from all promotional codes.

Something Different Wholesale reserves the right to amend or withdraw promotions at any time. 

Ongoing Promotions

10% Discount for New Customers

Promotion valid for new customers first purchase only. Code cannot be used in conjunction with any other offer. No minimum spend required. Tarot cards, books, t-shirts and products already discounted are excluded from all promotional codes.

Free UK Mainland Shipping Over £75 

Free shipping valid on UK Mainland trade orders over £75 (ex. VAT). Free shipping promotion applies to Standard 2-Day delivery only. Premium delivery charges still apply. See Delivery page for additional info.

Free EU Shipping Over €175/€350 and No Customs & Duty Fees

Free shipping valid on EU trade orders over €175 (Zone 1 countries) or €350 (Zone 2 countries). No code required. Discount applied at checkout. All customs and duty fees will be covered by Something Different Wholesale. See Delivery page for additional info.

Social Media Giveaways

We love sharing exciting giveaways with you, but we want to ensure your safety while participating. Please be vigilant of potential scammers posing as our business in the comments or messages. Here are some tips to keep you protected:

Official Communication: We will only contact winners through our official accounts. Our official Facebook page is https://www.facebook.com/SomethingDifferentWholesale/ and our official Instagram page is https://www.instagram.com/somethingdifferentwholesale/
No Personal Information: We will never ask for your credit card details, passwords, or other sensitive information.
Report Suspicious Activity: If you encounter any suspicious accounts or messages, report them immediately to us and to the platform.

Limited-Time Promotions

UK Promotions (GBP)

Lunar New Year - Ends 20th February 2026

UK Catalogue Savings - Ends 31st March 2026

Valid on UK trade orders until midnight on Tuesday, 31st March 2026. Minimum spend before VAT applies. Cannot be used in conjunction with any other offer. Only one voucher code can be applied per order. Codes can be used multiple times. Quantity discounts will still be applied. Tarot cards, books, t-shirts and products already discounted in Sale, Deal of the Week and Clearance are excluded from all promotional codes. Something Different Wholesale reserves the right to amend or withdraw this promotion at any time.

We Miss You - Ends 31st March 2026

Valid on eligible UK trade orders until midnight on Tuesday, 31st March 2026. Minimum spend before VAT applies. Cannot be used in conjunction with any other offer. Only one voucher code can be applied per order. Codes can be used multiple times. Quantity discounts will still be applied. Tarot cards, books, t-shirts and products already discounted in Sale, Deal of the Week and Clearance are excluded from all promotional codes. Something Different Wholesale reserves the right to amend or withdraw this promotion at any time. 

EU Promotions (EUR)

EU Olympic Savings - Ends 28th February 2026

EU Catalogue Savings - Ends 31st March 2026

Valid on EU trade orders until midnight on Tuesday, 31st March 2026. Minimum spend before VAT applies. Cannot be used in conjunction with any other offer. Only one voucher code can be applied per order. Codes can be used multiple times. Quantity discounts will still be applied. Tarot cards, books and t-shirts are excluded from all promotional codes. Something Different Wholesale reserves the right to amend or withdraw this promotion at any time.

Rest of World Promotions (USD)

Rest of World Catalogue Savings - Ends 31st March 2026

Valid on eligible trade orders until midnight on Tuesday, 31st March 2026. Minimum spend in USD applies. Cannot be used in conjunction with any other offer. Only one voucher code can be applied per order. Codes can be used multiple times. Quantity discounts will still be applied. Tarot cards, books and t-shirts are excluded from all promotional codes. Something Different Wholesale reserves the right to amend or withdraw this promotion at any time.